Returns & Exchange Policy

ALL SALES ARE FINAL. Due to the handmade, custom and intimate nature of Kys Boutique pieces, Kys Boutique does not accept returns, exchanges or refunds for change of mind, incorrect sizing or measurements supplied by the customer, or other customer-related reasons. Customers are responsible for carefully reviewing all measurements, sizing, design selections, fabric choices and order details before approving an order. Custom pieces are created specifically for the individual customer and cannot be restocked or resold in the same manner as standard retail merchandise. If you receive an incorrect item or your order arrives damaged, please contact Kys Boutique promptly so the issue can be reviewed and an appropriate resolution can be determined. Reporting an incorrect or damaged item does not create a general right to return or exchange custom merchandise. Nothing in this policy is intended to limit any rights that cannot legally be excluded under applicable law.